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Economy Plumbing

📍 1058 N Dutton Ave, Santa Rosa, CA 95401 📞 (707) 545-4455 🌐 Website
4.6 (16 reviews)
Closed ⋅ Opens 7:30 AM Fri
Plumber

Review Summary

Economy Plumbing receives generally positive reviews for their fast, friendly, and knowledgeable service. Customers appreciate the responsiveness, efficient work, and clear communication from both the office staff (Barbie is frequently mentioned) and the plumbers. However, a significant negative is the high pricing, with one reviewer citing an exorbitant quote. One reviewer had a negative experience with a missing drain stopper, and another experienced a plumbing issue on Thanksgiving, but was very pleased with the service.

Economy Plumbing thumbnail

4.6

(16 reviews)

5 ★75%
4 ★6%
3 ★19%
2 ★0%
1 ★0%

R Williams

Great and fast experience with Economy Plumbing! We noticed some water damage and within 48 hours, Josh, my neighbor and plumber, was at my door. I thought it was cool he recognized my dogs from the neighborhood. He quickly understood what needed to be done and after picking up some supplies both of my bathrooms were ready to use. Very professional and explained everything to me. Thank you to Barbie, too! She was great on the phone and knew exactly what was going on. Thanks again y'all!

Vietnam Watcher

Economy but it’s not. Quick response and good service and friendly staff. Very high price. Couldn’t even negotiate. 2-3 hours labor + parts not even close to $500. Quote over $15 hundred. That’s average 4-5 hundred/ hour labor. 5 stars for service one for the price.

Pam Larcher

Our water heater sprang a leak and we needed to replace it ASAP. My husband phoned Economy Plumbing and was told they could have a plumber out that day. In the meantime, my husband bought a new water heater and drained our old one. An Economy Plumbing employee (Barbie, I think) kept my husband informed on when the plumber would arrive. They were very easy to deal with and work around our time frame. When the plumber came out (Nick) he was pleased that the old one was drained and all he had to do was remove it and install the new one. He was very efficient and extremely easy to deal with. He did an excellent installation. We would recommend Economy Plumbing any day. They are a breath of fresh air compared to many other companies we have dealt with.

Julia Gillett

Wonderful local company! The office staff was so kind (I spoke to Barbie and another representative) and Jovan was efficient and courteous. They kept me in the loop regarding my appointment and always answered the phones. Thank you for assisting me with my leaky sink!

Amy Wise

I have used Economy plumbing a few times and each time have had wonderful friendly and knowledgeable service from the time I call to make an appointment all the way through to the end. This last time when I called I was freaking out a bit because of water underneath my new house and I didn't even know if a plumber is who we needed to call. They calmed me down and told me what was needed and then came on over and did exactly what they said they would! I would recommend them to anyone!!

Chrissy

This company was called out to fix a problem with my bathtub knobs. When they could not fix it the first day they were out right away on time the next day. The job took about 3 hours. The main reason I am giving 4 stars instead of 5 is that when he left my bathtub drain stopper was nowhere to be found. I am 10 months pregnant and all I wanted was a bath. I had waited all weekend long, and I cannot figure out what he did with it for the life of me. It is nowhere in my bathroom, and he claims he did not take it. Very frustrating. The lady on the phone was very nice though.

Amy Holman

My sink backed up the day before Thanksgiving. I called almost in tears. They were able to fit me in! The plumber was so nice and efficient. Cleaned up after himself and even asked how the last line he fixed was doing!

Ken M

Our kitchen faucet broke on us and we called Economy to ask them to instal a new kitchen faucet for us. I called them today and they were able to fit us in for the same day. Installer was very profession, quick and thorough.